Overview
Job Description:
The successful candidates will be responsible to support sales representatives, coordinating sales activities, and maintaining good relationships with customers. Also, supporting sales, coordinating with other departments, handling administrative duties, and retain renewal business to achieve and exceed the company’s business and operational objectives in a profitable manner consistent with high standard of professionalism and client satisfaction.
What you will do:
- Assisting the sales team to improve their productivity by contacting clients to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
- Attending calls, emails, and messages when sales representatives are unavailable, answering customer queries, updating them with the policy status
- Ensuring placement of policy, underwriting and claims are processed according to customer requirements, and all are accurate and delivered on time
- Collaborating with other departments (Renewal, retention & U\W) to ensure sales, marketing, queries, and deliveries are handled efficiently
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
- Attending meeting with the client/customer along with the BDM’s
Required skills to be successful:
- Good communication skills and analytical ability
- Strong sales & Excellent customer service skills
- Strong interpersonal & analytical skills
- Attention to details
- Strong skills in MS office (Excel, Word, PPT) Outlook and internet application
- Proactive and self-motivated
- Time management and focused delivery of deadlines
- Ability to perform under pressure & perform multiple tasks simultaneously
What equips you for the role:
- Minimum Required – Bachelor’s Degree (Commerce/Science / Arts / Business Administration)
- Having over 3 years of work experience in the field as Sales coordinator position or handling similar job responsibilities.
- Ability to prioritize workload in meeting deadlines and agreed TAT
About Al Futtaim
Founded in the 1930s, Al-Futtaim Group has evolved into a leading conglomerate with a rich history of long-lasting and diverse expertise across automotive, retail, real estate, and finance sectors. As a family-owned business, we take a long-term view in everything we do because we believe that sustainable success requires an unwavering commitment to excellence.
Our dedication to quality and service is why some of the world’s most admired and innovative brands from across the globe trust Al-Futtaim with their reputation and commercial success. We connect consumers in 20+ markets with these brands in contemporary, powerful, and emotional ways, fostering long standing relationships based on loyalty and mutual trust.
