Overview

What You Will Do

  • Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.
  • You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • Attend regular operational meetings to ensure effective coordination and partnership between departments.
  • Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.
  • Work collaboratively and professionally with co-workers and supervisors.

What You Bring

  • Minimum 2 years in hospitality management role at front desk, preferably in luxury hotels or resorts.
  • Proven record of leading and motivating diverse teams.
  • Ability to thrive in high-pressure environments, maintain composure, and adapt to dynamic situations.
  • Strong knowledge of rooms division operations in the luxury resort operations and proficiency with different systems.
  • Excellent communication and problem-solving abilities for engaging with guests, staff, and stakeholders.

What Do We Offer

  • Work Authorization
  • Competitive tax free salary and service charge
  • Live out allowance or staff housing accommodation
  • Medical and life insurance
  • Paid annual leave
  • Paid home leave ticket
  • End of service gratuity
  • Learning & Development Programs
  • Career opportunities and international transfer

About Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.