Overview

Responsibilities

  • Diary management, including organising internal/external meetings
  • Handling sensitive and confidential material and information
  • Establish professional and effective communication at all levels with internal stakeholders and assistants in your area
  • Cultivating relationships with external clients and their assistants, develop knowledge of banker’s clients, transactions and specific individuals where possible.
  • Manage professional response to telephone calls, taking ownership of queries
  • Management of email system, prioritising and responding where appropriate.
  • Arranging complex domestic and international travel in high volumes – booking in advance where possible to ensure cost effectiveness and ensuring appropriate Visas have been obtained
  • Arranging conference calls and video conferences internally and externally Understanding the internal systems such as Concur, iTrack forms/Salesforce/ (Training will be given for all internal systems).
  • Handling expenses using Concur system – with a general understanding of the bank’s policies Pre-empt and highlight to the Business Manager out of policy expenses

What We Are Looking For

  • Candidate open to work full-time, who is fluent in English and preferably Arabic
  • Proven experience as an administrative assistant, office manager, or in a similar role, preferably in Corporate or Investment Banking.
  • Proactive style and ability to work independently and as a team player
  • Experience of managing conflicting diaries and supporting senior individuals
  • Client facing experience
  • Excellent organizational and multitasking abilities.
  • Capable to work efficiently in a pressurised environment
  • Excellent PC skills including Word, Excel, PowerPoint and Outlook
  • Flexible approach to overtime and out of hours working patterns
  • Mature, calm and professional attitude at all times
  • Accuracy and numeracy Excellent communication skills at all levels written and verbally in English and preferably Arabic
  • Confidence at dealing with people of all levels both internally and externally

About Bank of America

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.