About the job

We are looking for a Key Account Manager ( Pharma ) to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.What’s On Your Plate?

• Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
• Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
• Identify revenue opportunities.
• Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
• Build weekly/monthly reports, track & communicate performance data
• Establish, build, and maintain strong relationships
• Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
• Build visibility internally and externally via deep data analysis & cross-functional business reviews
• Identify industry trends
• Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives
• Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)
• Business Driver for the growth of Key Accounts in Non Food Vertical
• Responsible for the relationship with the Key Account Vendors
• Accountable for:
  • Right Assortment
  • Healthy Orders
  • GMV Growth
• Service quality need to be consistent for all the brands across
• Maintain continuous business relationships with Key Vendors
• Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.
• Maintain regular relationships with various stakeholders from the brand
• Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
• Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
• Work internally with the various departments to ensure all requirements of the brand are met.
• Update and maintain a track record of all activities related to the brand on SalesForce.

What Did We Order?

• Bachelor’s degree in any discipline
• From 3-5 years of experience holding the same title or relevant
• Resident in the UAE
• Able to analyze data and sales statistics and curate a solution
• Excellent communication and negotiation skills
• Customer oriented
• Experience in Pharmaceutical is Must
• Able to travel across emirates as require