UAE Advise

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Operations Manager”.

Reputable Aesthetic Clinic is looking to hire an experienced Clinic Operations Manager in or retail, medical or hospitality in Dubai.

As an Operations Manager you are to act as a liaison between the clinical staff and patients. In general, you are required to oversee the general functioning of all departments and ensure all the guidelines are implemented and executed. You will also be liable for financial well-being of the clinics, implements policy, and manages the medical and non-medical staff. Must be proficient in Digital Technology and should be able to do market surveys and bring in best practices and ideas for lead generation and patient growth. Draft, implement and administer policies which involves both internal, external and patient’s safety. Timely update the policy guidelines and continuously looks for area to improvise operations for better patient services.

Required Education, Skills and Qualifications

• University degree (business management, economic/ finance science, business administration)
• Excellent computer skills and proficient in excel, word, outlook…
• Excellent communication skills both verbal and written
• Ultimate responsibility for ensuring smooth operations of the clinic
• Knowledge of regulatory protocols and experience in organizational effectiveness and operations management implementing best practices.
• To be familiar with DHA rules and regulation
• To be familiar with UAE labor law and to handle and supervise HR department. Responsibility for staff welfare and development. Recruit staff, manage the induction of new staff & ensure their training.
• To have strong finance background with accent on budgeting, PL, Cash flow, BS. Budget development and oversight experience
• Ensuring quality of service and patient satisfaction is maintained
• Handling non-clinical queries or complaints that are not handled at the front line
• Development of new operational processes as the needs of the business grow
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done
• Persuasive with details and facts
• Delegate responsibilities effectively
• High comfort level working in a diverse environment

Job Type: Full-time

Experience:

• Having good experience in Mental & Health care clinic or in retail or hospitality operations. You must hold a minimum of 3 – 5 years of experience in the respective field
• Having a Finance experience

Kindly do not apply if you don’t have required experience !

Send your Cv with latest photo, salary expectation, visa status and notice period on the given email address below.

PURPOSE:

To plan and direct operations and improve productivity and efficiency.

Duties and responsibilities are associated with ensuring the smooth operational procedures of the company.

General Purpose

Operations managers plan, direct and coordinate the operations of an organization. responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies. Support business in terms of revenue (by marketing/ doctors / leads / business development besides day-to-day operations.

Main Job Tasks and Responsibilities

1. Coordination and Supervision – Coordinate, manage and monitor the workings of various departments in the organization.
2. Financial – Review financial statements and data.

• Utilize financial data to improve profitability.
• Prepare and control operational budgets.
• Control inventory.
• Plan effective strategies for the financial well-being of the company.

3 Best Practices – Improve processes and policies in support of organizational goals.

• Formulate and implement departmental and organizational policies and procedures to maximize output.
• · Monitor adherence to rules, regulations and procedures.

4 Human Resources – Plan the use of human resources.

• · Organize recruitment and placement of required staff.
• · Establish organizational structures.
• · Delegate tasks and accountabilities.
• · Establish work schedules.
• · Supervise staff.
• · Monitor and evaluate performance.

5 Production – Coordinate and monitor the work of various departments involved in production, pricing and distribution of goods.

• Monitor performance and implement improvements.
• Ensure quality of products.
• Manage quality and quantity of employee productivity.
• Manage maintenance of equipment and machinery.
• Provide technical support where necessary.

6 Communication – Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

7 Sales, Marketing and Customer Service – Manage customer support.

• Plan and support sales and marketing activities.

8 Strategic Input – Liaison with top management.

• Development of strategic plans for operational activity.
• Presentation of strategic plans to the owners.
• Implement and manage operational plans.