Senior Sales Executive

Overview

Automotive Senior Sales Executive – Finance & Insurance (F&I)

Are you a seasoned professional in automotive finance and insurance solutions? We are seeking a Senior Sales Executive – F&I to lead showroom-based financial operations and ensure that customers are provided with tailored finance and insurance products. This role requires a results-driven individual with deep knowledge of F&I processes, customer engagement, and regulatory compliance to enhance profitability and customer satisfaction.

Purpose

• Control the finance and insurance transactions in the showroom.
• Ensure customers are provided with informed financing and insurance options in a seamless and professional manner.

Job Responsibilities:

• Handle the financial aspects of customer needs when purchasing new or used vehicles.
• Recommend appropriate Finance and Insurance options and provide full information for informed decision-making.
• Build and maintain strong relationships with product suppliers to ensure competitive offerings.
• Protect and enhance Customer Service Index (CSI) by delivering exceptional service.
• Coordinate with sales executives and customers to collect all documents required for finance processing.
• Process finance deals with panel banks and secure approvals within stipulated timelines.
• Ensure accurate F&I accounting and achieve monthly financial product targets.
• Maintain a daily control log to track all finance and insurance product transactions.
• Prepare and submit collections documentation to banks, follow up on pending payments, and maintain ageing control as per policy.
• Renew existing motor insurance policies and meet monthly renewal targets.
• Monitor and account for selection items (display items) in SAP and conduct periodic stock verification.
• Submit sales deal documentation and insurance debit/credit notes to Head Office weekly.
• Process insurance refunds accurately and timely.
• Implement policies and procedures to minimize fraud and errors in financial transactions.
• Assist with internal and statutory audits as needed.
• Perform additional responsibilities as assigned by the Finance and Insurance Manager.

Qualifications :

• Bachelor’s degree in Sales, Marketing, or Business Administration
• 5–7 years of relevant experience in automotive finance and insurance or a related field
• Proficient in Microsoft Office