Overview

Overview of the role:

  • The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.

What you will do:

  • Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey.
  • Achieve the set Trade-ins.
  • Achieve monthly (Finance and Insurance) F&I product sales targets.
  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
  • Lead management (Tel/Web/Walk-in enquiries).
  • Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
  • Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.
  • Ensure knowledge of competition activities to be able to counter customer arguments.

Required Skills to be successful:

  • Negotiation skills
  • Communication skills
  • Timely Resolution
  • Proficient in Microsoft Office

About the Team:

  • Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.

What equips you for the role:

  • Bachelor’s Degree
  • 2 years retail sales experience in automotive industry
  • Proficient in English and Microsoft Office
  • Valid UAE driver’s license

About Al Futtaim Automotive

Al-Futtaim Automotive part of Al-Futtaim, provides transportation solutions and services people want and deserve.

Our expertise. Their choice. We represent some of the world’s most popular automotive brands, but we don’t decide for people what they drive or ride. We do make it all available, at its best, for every purpose.