Assistant Store Manager 

Overview

Overview Of The Role

The Assistant Store Manager plays a pivotal role in the seamless operation of the store, acting as the primary leader in the absence of the store manager. The Assistant Store Manager will be accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

What You Will Do:

• Coaching, Team Management, Development of an Engaged Team.
• Operational SOP, Drive operational & service excellence.
• Deliver excellent visual merchandising standards.
• Financial Management, Driving store sales and profit.
• High level of customer service.

Required Skills To Be Successful

• Previous managerial experience in retail, with proven track record of sales and profitability achievement.
• Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.
• Demonstrated commitment to putting the customer first, Ability to resolve customer issues and delivering outstanding service.
• Strong organizational and problem-solving skills to manage complex operational challenges effectively.

What equips you for the role:
Qualifications & Experience:

• Education: Diploma or equivalent
• Experience: Minimum of 3 years’ experience in retail operations at a supervisory level.

Behavioral Competencies:

• Strong analytical and time management skills.
• Excellent customer service.
• Good communication skills
• Collaborative teamwork approach.
• Proficiency in managing processes and reporting.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.