Technical Engineer | Grankraft
An esteemed organization located in Dubai, United Arab Emirates, is in search of a proficient, dedicated, and resourceful candidate to fill the role of “Technical Engineer”.
We are committed to fostering a dynamic work environment that values innovation, collaboration, and excellence. Join our team and contribute to our mission of driving success.
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| Company Name | Grankraft |
Job Requirements and Benefits:-
| Qualification | Masters | Bachelors |
| Experience | 3 – 4 years of Relevant Experience Required |
| Monthly Salary | 3,500 — 4,500 AED |
| Employment Type | Full Time |
| Company Size | 100 – 500 Employees |
| Other Benefits | Medical Insurance | Bonus |
| Location (City) | Dubai |
About the job
Technical Engineer Required in Grankraft
Job Responsibilities:
– Provide technical support and assistance to customers and internal teams, addressing inquiries, troubleshooting issues, and ensuring timely resolution of technical problems.
– Collaborate with cross-functional teams including sales, product development, and operations to understand customer requirements and provide technical guidance and solutions.
– Conduct product demonstrations, presentations, and training sessions for clients and internal stakeholders, ensuring a clear understanding of technical specifications and functionalities.
– Participate in the design and implementation of technical solutions, including system configurations, installations, and upgrades, to meet client needs and improve overall performance.
– Perform regular maintenance and monitoring of systems, identifying and resolving any potential issues to prevent downtime and ensure optimal functionality.
– Conduct thorough testing and quality assurance procedures on new products and features, identifying bugs and areas for improvement, and working closely with the development team to address them.
– Stay updated on industry trends, emerging technologies, and best practices, providing insights and recommendations for enhancing products and services.
– Assist in the development and documentation of technical procedures, guidelines, and training materials to support effective knowledge transfer and onboarding of new team members.
– Collaborate with vendors and third-party service providers to procure necessary hardware, software, and technical resources, ensuring compatibility and cost-effectiveness.
– Maintain strong relationships with clients, acting as a trusted technical advisor and resource, and ensuring high levels of customer satisfaction and retention.
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