Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

General Equivalency Diploma

Travel Percentage

15 – 25%

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?

About The Role

Career level role. Applies moderate skills to job or specialization. May adapt procedures, processes, tools, equipment and techniques to meet more complex requirements of job. Duties and tasks are somewhat routine, although most questions and problems are resolved by the incumbent. Consults with senior peers on semi-complex processes to learn through experience. Works under general supervision.

About The Team

This team is a collection of highly specialized, self-motivated and collaborative professionals…

What You Will Be Doing

• Responds to general inquiries by internal and external customers
• Processes all equipment orders
• Processes all rate and limit requests
• Prepares all incoming agreements for management and maintains files
• Follows-up with account executive on missing contracts and/or other missing documentation
• Provides administrative support for sales team
• Prepares sales reports for review by account executives and sales management
• Reviews implementation profiles for accuracy, orders requested reports and sends out starter kits
• Maintains marketing and sales supplies
• Develops/maintains process documentation for each assigned task
• Assists in special projects
• Interfaces with internal customer service on customer inquiries
• Other related duties assigned as needed

What You Bring

• High school diploma or GED
• Proficient in the use of basic office equipment and tools as well as applications specific to the sales function
• Skill in data entry
• Strong customer service skills
• Works well in an environment with firm deadlines; results oriented
• Ability to multi-task and adjust schedules to meet deadlines
• Ability to work in an organized manner
• Ability to maintain confidentiality
• Ability to communicate effectively verbally and in writing
• Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public

What We Offer You

At FIS, you can learn, grow and make an impact in your career. Our benefits include~

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities