UAE Advise

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of  “F and B Operations Manager”.

Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Candy, Grind, Somewhere and Public.

We are growing our team and looking for an Operations Manager with a strong background in Food and Beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

About The Role

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

• Preserve excellent levels of internal and external customer service

• Full involvement on creating exceptional menus, purchase goods and continuously make necessary improvements

• Identify customers needs and respond proactively to all of their concerns

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Establish targets, KPI’s, schedules, policies and procedures

• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

• Comply with all health and safety regulations

• Report on management regarding sales results and productivity

F&B Operations

•Work together with the owner and restaurant managers in the planning, directing and coordinating of restaurant operations

•Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return

•Develop, implement and evaluate systems of control, developing and updating standards

•Responsible for enforcing the agreed restaurant standards for each restaurant by conducting and managing monthly audits

•oversee the planning and execution of special events to ensure success

•ensure relevant information is passed on to the Restaurant Managers and Assistant Managers

•assist in the planning and implementation of new ideas and menu specifications

•plays an active role in marketing the restaurant brands and devising promotional programs

•Interact with customers and ensure that their needs are met in a timely and satisfactory manner

•responsible for marketing and promoting the restaurants to maximize sales and participates in developing and implementing food promotions and new menus

People Management and Administration

•work with the human resources department to train, develop, hire, retain and fire employees

•develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility the training, development and monitoring of performance of all staff

•ensure all administration procedures are accurately completed

Finance, Budget and Procurement

•responsible for developing budgets, sales targets, control costs and for purchasing stock

•Work closely with the Restaurant Managers to ensure correct stock levels are available at all times

•Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry

•review products delivery to ensure set agreements are met and take up any shortcomings with suppliers

•manage and monitor expenditure and budget setting each year

•provide analysis on stock and sales, highlighting and acting on any anomalies

•create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives

•responsibility for managing and meeting all committed budgets

•Oversee the inventory and keeping financial records of purchases and sales

Food Hygiene, safety and Sanitation

•Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

•Ensure and maintain staff awareness on health and safety, fire and hygiene regulations

Professional Requirements:

• Bachelor degree in relevant field

• Minimum five years’ experience as operations manager in the field of restaurants

• Multi-national experience in the field of restaurants (UAE preferred)

• Strong communicator and reporting skills

• Good command of MS Office applications

• Strong leadership skills

• Good planning and organization skills

• Hands on problem solver

• Strong financial acumen; analytical and detail oriented

• Excellent client relationship management skills

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