Receptionist | Matcha Padel Club LLC
A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Receptionist”.
| Company Name |
Matcha Padel Club LLC |
| Qualification | Bachelor |
| Experience | 2 – 4 years of Relevant Experience Required |
| Monthly Salary | 4,500 AED – 5,000 AED |
| Employment Type | Full Time | Permanent |
| Company Size | 50-100 Employees |
| Benefits | Medical Insurance |
| Location | Dubai |
Yearly ticket
Job Description:
Provide exceptional customer service experience to all members, non-members, and users of the facility
Enrolling new members and assisting current members with their queries
Greeting members and users of the sports club as they come through reception
Checking in members and verifying memberships
Registering prospective members and guiding them to the correct person
Providing information on classes and availability
Handling questions about the cancellation of membership
Ensuring that adequate stocks of information, packs, and leaflets are available at reception for interested parties
Ensuring the safety and security of visitors, members, and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
Serving customers, taking money for activities, and accurately accounting for transactions at the end of each shift
Welcoming members and visitors to the padel club and providing accurate information concerning programs and activities
Creating an excellent first impression of the padel club by providing a warm welcome, tidy appearance, and pleasant manner at all times
Handling telephone inquiries, recording messages from incoming calls, and transferring calls
Maintaining a clean and tidy environment, both behind and in front of the counter
Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department
Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manage