IT Support Specialist | Unique Properties
A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “IT Support Specialist”.
| Company Name | Unique Properties |
| Qualification | Bachelors Degree | Masters Degree |
| Experience | 3 – 4 years of Relevant Experience Required |
| Monthly Salary | 6,500 AED – 7,500 AED |
| Employment Type | Full Time | Permanent |
| Company Size | 50-100 Employees |
| Benefits | Medical Insurance |
| Location | Dubai |
ABOUT THE ROLE
The IT Executive will oversee all IT functions of the company and be responsible for installing, maintaining, and repairing hardware & software components of the company`s IT equipment, maintaining workstations including technical assistance and preventative maintenance when necessary troubleshooting equipment for malfunctions to eliminate problems in minimum time.
DUTIES & RESPONSIBILITIES
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Review diagnostics and assess the functionality and efficiency of systems
- Implement security measures
- Handle business-critical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging technologies, hardware, and software
- Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, Adobe, and G-Suite products
- Install, configure, and support workstation software, hardware, printers, and phones
- Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy
- Execute system and network administration, design, documentation, implementation, and testing., ensuring components meet needs and work together seamlessly
- Implement applications and software upgrades, as well as performance troubleshooting
- Provide the employees with technical support when needed
- Implement and monitor daily backup and recovery procedures
- Ensure security and privacy of networks and computer systems
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Communicate with vendors
- To manage and maintain the inventory of the IT equipment
REQUIREMENTS & QUALIFICATIONS
- Degree in Computer Science, Engineering, or relevant field
- At least 3-4 years of experience in the IT industry (preferably in an organization with 100+ employees)
- Extensive knowledge of computer hardware and software, network maintenance, and advanced industry knowledge
- In-depth understanding of diverse computer systems and networks, equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools
- Excellent diagnostic and problem-solving skills
- Strong communication skills in English
- Strong organizational and time-management skills
- Good knowledge of internet security and data privacy principles
- Certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional)
***Please be advised, that we do our best to get back to all candidates. However, since the selection process is extensive and very time-consuming, in case you don’t hear from us within 45 days, kindly note that your application was unfortunately unsuccessful.
We thank you for your understanding.