A well-known and well-reputed Company based in Abu Dhabi, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Senior Manager – Central Operations “.
Company Name | Finance House |
Qualification | Bachelors Degree | Masters Degree |
Experience | 8 – 12 years of Relevant Experience Required |
Monthly Salary | 22,000 AED – 25,000 AED |
Employment Type | Full Time | Permanent |
Company Size | 500-1000 Employees |
Benefits | Medical Insurance |
Location | Abu Dhabi |
Summary:
The Senior Manager – Central Operations is responsible for overseeing all areas of Central Operations and ensuring efficient operational support and servicing of business units in accordance with established policies and procedures. He/she is also responsible for enhancing the operational systems, business processes, and policies, in addition to controlling the operations management support.
Major Responsibilities:
- Ensure that the operation functions of the company run effectively and efficiently so that each operational division performs according to its strategic plan, developmental plan, and operational plan objectives.
- Build, implement, maintain, and manage an effective system of controls throughout the Operations Unit covering non-financial as well as financial controls.
- Prepare, maintain, and update the operational policy and procedure documentation and ensure that the standards are consistently applied.
- Develop new SOP’s, policies, and procedures for Central Operations in collaboration with other departments to maximize efficiency and effectiveness.
- Design and transform processes that will give the customer an end to-end wow digital experience without compromising on controls whilst safeguarding both the customer and the company from financial losses.
- Ensure that operating objectives and standards of performance are owned by management as well as employees.
- Have excellent knowledge in the operations’ tasks, especially in payments and account services including KYC and AML.
- Partner with business users to gather all requirements to formulate business specifications and translate them into business functionality.
- Know how to set the operational workflows, document, and obtain sign-off from user’s specifications.
- Assist the technical team in translating application functionality into application architecture and the production of a business functionality requirements statement.
- Communicate the business directives, goals, and needs to technical.
- Design and execute test plans to ensure that business requirements and functional specifications are implemented properly.
- Work with IT on system capacity to determine feasibility of projects.
- Perform analysis of department production and redesign workflow if appropriate.
- Analyze end user requirements, in liaison with business and concerned IT teams, in order to define appropriate solutions in the form of proposed new projects.
- Assist the business in developing projects / initiatives including defining project objective, conducting cost benefit analysis, and determining operational feasibility in order to facilitate the development of a comprehensive business case.
- Follow all relevant department policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Know reference information needed for entry of transactions.
- Know from a functional perspective how to use exciting APIs and develop API/Web services.
- Understand core banking modules such as current accounts, savings accounts, FD etc.
- Perform as an operation’s subject matter expert and act as a primary contact in answering operational questions.
Desired Skills and Experience
- Minimum 8-12 years of experience in the Finance / Banking industry, especially in Central Operations.
- Experience in multiple Operation areas / Audit / Project Management / Policies and Procedures preferred
Education:
- Bachelor’s degree in Business, Commerce, or Finance is preferred. MBA is desirable.