A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, capable, efficient, qualified, creative, and intelligent candidate with significant competency, good knowledge, and relevant working experience for the position of “Account Manager”.
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Company Name | Majid Al Futtaim |
Job Requirements and Benefits:-
Qualification | Masters Degree | Bachelors Degree |
Experience | 5 – 7 years of Relevant Experience Required |
Monthly Salary | Market Competitive Salary |
Employment Type | Part Time | Permanent |
Company Size | 100 – 500 Employees |
Benefits | Medical Insurance | Performance-based Increments |
Location | Dubai |
About the job
JOB TITLE
Account Manager – Marketplace (Carrefour) | MAF Retail | Marketplace
ROLE SUMMARY
The Account Manager will manage a portfolio of Sellers including their recruitment, ensure high quality listings, and best-in-class performance to make sure Sellers provide a great customer experience.
ROLE PROFILE
- Source, call, close deals, and manage top local and international Sellers across many categories to help with their online growth using the marketplace platform.
- Be the unique point of contact for your Sellers regarding sales, business development, and account management.
- Conduct weekly/monthly and quarterly deep dives to understand root cause of your sellers’ performances and actions to accelerate growth.
- Prioritize your work and sourcing strategy with high potential Sellers based on their capacity to provide a good customer experience thanks to their unique products, capability to be priced competitively, and ensure an end-to-end good experience
- Ensure that every Seller meets the quality bar required and meet customers’ expectations, and category quality guidelines. Be the voice of Sellers, by raising their pain points and concern to the product team.
- Strong Excel and Tableau skills with SQL is a big plus. Knowledge of productivity tools like Salesforce, ZOHO
- Identify opportunities to improve the Marketplace Selling Partners experience through scalable solutions and manage their roll-out.
- Demonstrated ability to dive deep in understanding the business, product, customer, and relevant landscape.
REQUIREMENTS
- Preferably a master’s degree
- Experience in ecommerce with 5+ years of relevant work experience
- Self motivated, excellent communication and presentation skills
- Proven ability to deal with ambiguities and manage multiple, competing priorities simultaneously, as well as stakeholder expectation
- Willingness to roll up your sleeves and do whatever is necessary; strong business owner mentality
- Fluency in Arabic is preferred
WHAT WE OFFER
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work from any country in the world for 30 days a year.
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
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