Senior Commercial Property Manager | Savills Middle East

A well-known and well-reputed Company based in Abu Dhabi, United Arab Emirates is looking for an experienced, skilled, competent, mature, capable, efficient, qualified, creative, and intelligent candidate with significant competency, good knowledge, and relevant working experience for the position of “Senior Commercial Property Manager”.

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Company Name Savills Middle East

Job Requirements and Benefits:-

Qualification Masters | Bachelors
Experience 4 – 6 years of Relevant Experience Required
Monthly Salary 13,000 AED – 15,000 AED
Employment Type Part Time | Permanent
Company Size 100 – 500 Employees
Benefits Medical Insurance | Performance-based Increments
Location Abu Dhabi

About the job

The successful candidate will be joining the Commercial Property Management team within the Abu Dhabi property management department. Focusing on the ongoing management and work winning of high-profile commercial/Retail & F&B assets, working closely with the Senior Commercial Property Manager, Client Relationship Managers and other Property Managers to deliver a complete property management service to key clients.

They will have previous experience of working in a busy commercial environment and be able to provide a high level of service to, and establish rapport with, clients, leaseholders and Savills’ colleagues. A good team player is imperative to this role, as is the ability to build relationships with lessee’s, occupiers and clients.

Previous experience and a strong track record in commercial property management is a pre-requisite, Abu Dhabi commercial property management experience is a benefit, however general UAE experience is accepted, but must be from A grade to high grade B+ assets, and with key corporate / government clients.

Key Responsibilities

  • Ensure delivery of Property Management Services in accordance with executed Commercial Property Management Agreements and having regard to RICS professional standards
  • Set up and mobilization of new sites as and when required
  • Management of lease implementation, with regards client and tenant covenants and critical dates, as well as ongoing occupation, and future renewals / tenancy adjustments
  • Manage tenant’s occupation within the lease terms, as well as building rules and regulations
  • Develop / enhance building operations, rules, policies and regulations
  • Be a point for escalation for leaseholder queries and more complex issues
  • Meet with the client at least monthly, and also conduct regular tenant meetings
  • Contribute directly towards improving the property and facilities management processes, training and mentoring of junior operations staff (as appropriate)
  • Liaise with the Client Accountant to prepare financial reports for Clients
  • Quarterly and monthly management reporting, including arrears and service charge variations
  • Manage multi-discipline contractors to ensure services are delivered to the expected high standards, with a particular emphasis on Customer Service
  • Ensure that Health and Safety compliance is adhered to by facilities management service providers
  • Service charge budget setting, co-ordination and management in accordance with RICS Professional Statement – setting annual budgets, obtaining clients/leaseholder agreement, organizing billing and collection, reconciling accounts within agreed timescales
  • Management of site staff, where applicable
  • Weekly review of open maintenance jobs and ensure these are closed out in accordance with KPI’s
  • Monitor, review and report on FM providers and their performance to SLAs and KPIs
  • Bi-monthly documented building inspection for the Client and monthly Client report
  • Documented quarterly property inspections with FM service providers
  • Manage all building related expenditure
  • Cross sell the skills and services of the other Savills divisions to existing and potential clients
  • Assistance with new business pitches, and onboarding of new assets

Skills, Knowledge And Experience

  • Minimum of 5 years in a Commercial Property Management related role, ideally in Abu Dhabi, but can be wider UAE, essential A grade to high B+ experience, and key corporate / Government clients
  • Passion for real estate, and a progressive career in commercial real estate
  • Strong commercial awareness
  • Clear understanding of commercial assets P&L
  • Previous facility management experience (& contractor management) on commercial assets ideally with a technical background / discipline / experience
  • Highly professional appearance & presentation
  • Excellent communicator and client relationship skills
  • Good time management and organizational skills
  • Excellent attention to detail skills
  • Strong team player, leader and mentor of junior staff
  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Valid UAE driving license and a car
  • Arabic speaker is ideal
  • Currently based in Abu Dhabi is preferable, but Dubai commute may be considered
  • Proactively keeps up to date on industry and Market developments using networking activities and relevant professional institute information and updates
  • Aware of the financial contribution the role makes to the business, be aware of expense costs, taking a diligent approach as well as being familiar with the business strategy for the Abu Dhabi team
  • Educated to Bachelor`s degree level

Skills, Knowledge And Experience

  • Minimum of 5 years in a Commercial Property Management related role, ideally in Abu Dhabi, but can be wider UAE, essential A grade to high B+ experience, and key corporate / Government clients
  • Passion for real estate, and a progressive career in commercial real estate
  • Strong commercial awareness
  • Clear understanding of commercial assets P&L
  • Previous facility management experience (& contractor management) on commercial assets ideally with a technical background / discipline / experience
  • Highly professional appearance & presentation
  • Excellent communicator and client relationship skills
  • Good time management and organizational skills
  • Excellent attention to detail skills
  • Strong team player, leader and mentor of junior staff
  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Valid UAE driving license and a car
  • Arabic speaker is ideal
  • Currently based in Abu Dhabi is preferable, but Dubai commute may be considered
  • Proactively keeps up to date on industry and Market developments using networking activities and relevant professional institute information and updates
  • Aware of the financial contribution the role makes to the business, be aware of expense costs, taking a diligent approach as well as being familiar with the business strategy for the Abu Dhabi team
  • Educated to Bachelor`s degree level

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