A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, capable, efficient, qualified, creative, and intelligent candidate with significant competency, good knowledge, and relevant working experience for the position of “Operations Manager”.
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Company Name | Tamara MENA |
Job Requirements and Benefits:-
Qualification | BBA | B.COM | MBA | M.COM |
Experience | 3 – 4 years of Relevant Experience Required |
Monthly Salary | 15,000 AED – 20,000 AED |
Employment Type | Full Time | Permanent |
Company Size | 51 – 100 Employees |
Benefits | Medical Insurance | Performance – based Increments |
Location | Dubai |
About the job
About us
Tamara is MENA’s leading payments innovator, focused on providing a seamless experience for merchants and customers through fair and transparent financial solutions. The company’s flagship Buy Now Pay Later platform lets shoppers split their payments online and in-store with no interest and no hidden fees.
Tamara was founded in Riyadh, Saudi Arabia in late 2020 and has since grown to more than 200 employees in offices around the world in KSA, UAE, Germany and Vietnam, and the company’s $110 million Series A round in 2021 – led by Checkout.com – broke records as the largest – ever in the Middle East. Tamara has over 3 million customers and more than 4,000 partner merchants including leading global and regional brands like IKEA, SHEIN, Adidas, Namshi and Jarir plus local SMEs.
About the role
The Operations Manager will play a critical role in the development and implementation of new products and features. This individual will work closely with cross-functional teams to ensure that our products are launched on time, meet customer needs, and drive business growth.
The ideal candidate will have a deep understanding of product operations, project management, and fintech industry trends.
What you will do
- Collaborate with external stakeholders, internal stakeholders, product, engineering, design, and marketing teams to ensure timely and successful product launches
- Support the product development lifecycle from concept to launch, including defining product requirements, conducting user research, and coordinating with internal teams to deliver the product
- Monitor product performance and identify opportunities for improvement, working with cross-functional teams to prioritize and implement changes
- Support product policies and procedures, ensuring compliance with regulatory requirements
- Collaborate with customer service teams to resolve customer issues related to products and services
- Stay up-to-date with fintech industry trends and best practices, and identify opportunities for innovation and growth
What we are looking for
- You have 1-2 years experience within an elite Fintech, Investment Bank or Consultancy
- Bachelor’s degree in business, engineering, computer science, or a related field
- Strong project management skills, with the ability to manage multiple projects simultaneously
- Excellent communication and collaboration skills, with the ability to work effectively across departments and teams
- High level understanding of product development processes and product lifecycle management
- Knowledge of Agile development methodologies
- Awareness of regulatory requirements related to financial products and services
- Passion for fintech and a strong customer focus