Business Operations Manager | YPO
A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Business Operations Manager”.
Company Name |
YPO |
Qualification | Bachelors Degree | Masters Degree |
Experience | 7 – 10 years of Relevant Experience Required |
Monthly Salary | 22,000 AED – 25,000 AED |
Employment Type | Full Time | Permanent |
Company Size | 50-100 Employees |
Benefits | Medical Insurance |
Location | Dubai |
YPO is the global leadership community of more than 30,000 chief executives in 140+ countries who are driven by the belief that the world needs better leaders. Each of our members have achieved significant leadership success at a young age. Combined, they lead businesses and organizations contributing USD 9 trillion in annual revenue. YPO members inspire and support each other through peer learning and exceptional experiences in an inclusive community of open sharing and trust.
POSITION PURPOSE
Business Network Director is a business content expert, strategic thought leader and business operations manager for the assigned Business Network. This role will work in partnership with the senior leadership of the Business Network’s Executive Committee on identifying new member value and engagement avenues, leading strategic formulation and planning, and execution thereof. The successful candidate will have a management consulting background, ideally paired with a start-up experience in a senior operational role. In addition, the Business Network Director will work collaboratively with YPO members and his/her management peers to develop, design, market and manage network opportunities on behalf of YPO, and provide unique solutions to address improved member retention and engagement.
PRIMARY RESPONSIBILITIES
- Strategic advisor to Network Chair and the wider Board in building and developing an engaged global community around the respective Business Network.
- Act as key guide and advisor to the Network Chair in the development and execution of the Network’s global strategy and annual goals. Ensure alignment with overall YPO organizational goals. Responsible for the execution of approved Strategy.
- Collaboratively focus on creating global learning initiatives, generating worldwide engagement opportunities, and delivering exceptional value to the YPO Network members
- Responsible for the Network’s financial, relevance and engagement health metrics. Forecasts and manages the Business Network operational budget.
- Act as YPO liaison with Regional Learning Officer on appropriate network integration to enhance member participation in specific global regions.
- Oversee development of a world class virtual community platform to service members of assigned business network(s); includes “only in YPO” content, dynamic discussion board and more.
- Work closely with the Operations Director, Networks Business Council for strategic alignment with the business network council and the Network Committee on governance and goals to ensure alignment across Networks.
- Collaborate with Marcom on the development of an effective and efficient communications plan then implements with both the business network leadership and others across the management team.
- Liaise with Corporate Services for the delivery of high-quality business network events.
- Manage and respond to day-to-day requests from business network chairs, the assigned business network members, and management team.
- Ensure succession plans are in place for the named positions on the executive committee and that every officer is on boarded, trained and receives support to perform their role in this business network.
- Facilitate sharing of best practices across Networks as well as inter-department sharing.
- Identify localized network needs for assigned regions across the entire Networks portfolio.
- Oversee the process, collection of submissions, and judging for any relevant functional awards including those for further submission for international awards.
- In collaboration with Strategic Alliances, recruit strategic partners, vendors, and champions to support/enhance Only-in-YPO experiences.
- Lead global webinars, develop and review associated content and materials, and may support the development and execution of relevant functional workshops as assigned
- May support relevant international or executive committee portfolios in reaching committee goals, including providing relevant data/reports and participation in periodic calls and meetings, as needed.
- Call members of each Business Network annually following membership/Business Network renewal.
- Lead the delivery of the highest quality customer service to the Business Network across all global regions.
SKILLS
- Strategic thought and collaborative leader with an eye to the larger scale impact across multiple geographies, other business networks, and the wider YPO community.
- Strong program management and execution across global regions.
- A proven financial and business operations acumen.
- Diplomatic communicator with the ability to share context, mitigate challenging inter-personal situations and garner support.
- World-class relationship management skills, a meaningful connector of people, ideas and experiences.
- Ability to work collaboratively with a cross-functional team across diverse geographies whilst managing volunteer committee dynamics.
- Strong leadership/coach/team talent development with remote and globally diverse team members.
- Able to effectively comprehend and articulate the policies and procedures of the organization.
- Confident in creating creative solutions and navigating conflict.
- Effective time management, organization and prioritization skills.
- Captivating presenter who is agile during Q&A.
- A global citizen sophisticated in local and international customs and protocols.
- Must be fluent in both verbal and written communications in English.
- Able to adapt to frequent changes and lead teams and volunteer committee through change management process.
- Proficient in Microsoft Office skills and database management experience.
EXPERIENCE/BACKGROUND
- Proven business professional with experience working alongside chief executives.
- 7+ years’ experience managing budgets and cross-functional resources. Understanding of contracts management and execution is a plus
- 7+ years’ managing workload in a dynamic and agile global environment that includes travel.
- 5+ years’ management / strategy consultancy experience
- 5+ years’ successful track record managing global programs and remote teams.
- 5+ years’ dedicated account management and/or high-end level customer service delivery experience.
- 4+ years’ experience in a private / start-up environment leading business unit operations
- 4+ years’ subject matter expertise of the relevant business network.
- 2+ years demonstrated experience in developing events and/or learning programs preferred.
EDUCATION/TRAINING/CERTIFICATION
- Bachelor’s degree in Business Administration
- Master’s degree in Business Administration or Nonprofit Organizations preferred
- Project Management Professional Certification (PMP) a plus
- Negotiation or dispute resolution training preferred
- Coaching or mentoring certification preferred
- Association or Event Planning certification helpful
PHYSICAL REQUIREMENTS
- Able to travel up to 20% (domestically and internationally)