Overview

About the job

Job Requisition ID: 164340

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

  • The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.

What you will do:

  • Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey.
  • Achieve the set Trade-ins.
  • Achieve monthly (Finance and Insurance) F&I product sales targets.
  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
  • Lead management (Tel/Web/Walk-in enquiries).
  • Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
  • Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.
  • Ensure knowledge of competition activities to be able to counter customer arguments.

Required Skills to be successful:

  • – Negotiation skills
  • – Communication skills
  • – Timely Resolution
  • – Proficient in Microsoft Office

About the Team:

  • Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.

What equips you for the role:

  • Bachelor’s Degree
  • 2 years sales experience preferability in luxury retail, hospitality / automotive industry
  • Proficient in English, Arabic advantageous
  • Valid UAE driver’s license

About Al Futtaim Automotive

Al-Futtaim Automotive part of Al-Futtaim, provides transportation solutions and services people want and deserve.

Our expertise. Their choice. We represent some of the world’s most popular automotive brands, but we don’t decide for people what they drive or ride. We do make it all available, at its best, for every purpose.

Think adventure, leisure, agriculture, construction or even marine. Home of a big portfolio of automotive brands in the UAE: Toyota, Lexus, Honda, Volvo, Polestar, Chrysler, Jeep, Dodge, RAM, Hertz, MOOV, Al-Futtaim Automall, Al-Futtaim AutoCenter & Al-Futtaim Finance Services.