Overview

JOB TITLE:

Operational Excellence Lead – Temp | MAF LifeStyle | Excellence & Compliance

ROLE SUMMARY:

This position is a temporary role with an expected duration of 12 months. We are seeking to recruit a temporary Operational Excellence Lead with extensive experience in developing and writing policies and processes for all the departments. The ideal candidate should have a strong background in areas such as digital, operations, marketing, warehousing, logistics, B2B etc….

ROLE PROFILE:

  • To be involved in collaborating with our teams to design and document effective processes that drive operational efficiency and align with our strategic goals.
  • Identify operational risks and implement mitigation strategies to safeguard business continuity
  • Communicate changes effectively to all stakeholders, ensuring smooth adoption and compliance.
  • Deep understanding of retail operations, including supply chain, inventory management, and merchandising
  • To focus on enhancing operational efficiency by streamlining processes and developing policies to standardize best practices across the organization
  • To ensures that retail operations are optimized, consistent, and compliant with company standards, driving overall business performance and customer satisfaction
  • Design and implement optimized workflows using Lean, Six Sigma, or other improvement methodologies.
  • Conduct regular audits and reviews to ensure adherence to policies and assess the impact of operational changes

REQUIREMENTS:

  • Must Have Retail Background
  • Proven experience (5+ years) in retail operations, process improvement, or policy development
  • Expertise in process mapping and improvement tools tailored to the retail environment
  • Proficiency in policy drafting and implementation.

About Majid Al Futtaim

Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.

A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to create ‘Great Moments for Everyone, Everyday’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 16 international markets, employing more than 45,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.