Overview
Job Purpose
The Junior Account Manager is primarily responsible for the management of relationships with clients.
Roles and Responsibilities
- Fully understands and applies the SOCIALEYEZ brand identity including our Vision, Mission, Core Values, Core Purpose and Brand Promise. This identity needs to guide all our actions and communications
- Developing effective strategies for each client following the company’s strategy outline and ensuring strategies are creative and innovative
- Ensuring the team is delivering regular insights to their clients
- Meeting clients regularly & working towards maintaining high satisfaction scores
- Reviewing the monthly client reports from the team
- Regularly initiating new highly strategic, innovative & creative campaign ideas for clients
- Research top influencers, competitors and trends in clients’ industry
- Create timely and engaging content plans optimized for platform used and intended audience
- Analyze and report social media actions on a monthly basis for successes and new opportunities
- Conceptualize engaging and professional visuals with creative team / and content with copywriters, that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc).
- Continuously brainstorm for new campaigns and ideas with team members
- Approving all quarterly client activation plans & suggested campaign ideas
- Work towards bringing more leads and upselling
- Perform other job-related duties as assigned by direct manager
Core Competencies
- Passion
- Creativity
- Strategic Thinking
- Proactivity
Behavioral Skills
- Team player
- Organizational Commitment
- Accountability and Ownership
- Adapting to change
- Creativity
- Flexibility
- Motivating Others
- Negotiation and Persuasion
- Relationship Building
- Balanced Decision- Making
- Strategic Thinking
- Result Focus (Delivering Results)
Technical Competencies/Skills
- Solid understanding of project management and reporting on progress
- Excellent command of English and Arabic
- Strong knowledge in MS Office
Experience
- 3 years in digital marketing with strong focus on social media – must have an agency background
- Successfully developed & implemented multiple social media strategies
- Have personally worked on multiple client accounts, at least 10 different accounts, ideally across multiple industries, Governmental experience will be an added benefit
- Must have strong understanding of social media advertising across Facebook, Twitter, LinkedIn and YouTube
About SOCIALEYEZ
We're Creative Strategists: We Empower Through Creation.
Our Philosophy: Create, No Matter What.