Overview

What You Will Do:

  • Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly.
  • Lead special projects to ensure the maintenance and improvement of the Housekeeping product and services.
  • Schedule room assignment boards in the system and check staffing levels for the following day.
  • Organize the Housekeeping office ensuring files are accurate and updated.
  • Monitors the completion of Traces and Special Requests.
  • Reviews guest profiles through internal systems and executes any request made for Housekeeping.
  • Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues.
  • Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction.
  • Communicate any room and engineering issues. Follow protocol necessary to resolve
  • Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs
  • Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

What You Bring:

  • Minimum two years culinary or related work experience.
  • Excellent Computer skills.
  • High level of spoken and written English skills.
  • The ability to work in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Effective communication skills.

What Do We Offer:

  • Work Authorization
  • Competitive tax-free salary and service charge
  • End of service gratuity
  • Complimentary full board living accommodation in a high quality, well-resourced staff housing
  • Vibrant fitness facilities including gym and swimming pool
  • Free transportation to and from work
  • Medical and life insurance
  • Paid annual leave
  • Paid home leave tickets
  • Social and sporting events
  • Learning & Development Programs
  • Career opportunities and international transfer

Schedule & Hours:

  • 6 days per week over 48 working hours

About Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.