Overview

Position Overview:
The Front Office Associate is the first point of contact for guests, responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Greet and welcome guests upon arrival.
  • Manage check-in and check-out procedures efficiently.
  • Handle guest inquiries and provide information about hotel services and local attractions.
  • Process payments and maintain accurate billing information.
  • Coordinate with other departments to fulfill guest requests.
  • Maintain a neat and organized front desk area.

Qualifications:

  • Previous experience in a front office or customer service role.
  • Strong communication and interpersonal skills.
  • Proficient in hotel management software and Microsoft Office.

About Seven Seas Hotel LLC

Seven Seas Hotel Dubai is a luxury establishment located near Mamzar Beach, offering a range of high-end amenities and services to cater to both leisure and business travelers. The hotel boasts a rooftop swimming pool with stunning views, a fully equipped gym, and a sports club for fitness enthusiasts. For relaxation, guests can enjoy the Lovely spas, which offer a variety of rejuvenating treatments. The hotel also features an all-day dining restaurant, providing a diverse culinary experience. With its prime location and excellent facilities, Seven Seas Hotel Dubai is an ideal choice for a comfortable and memorable stay in the city.