Overview
Position Overview:
The Front Office Associate is the first point of contact for guests, responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Greet and welcome guests upon arrival.
- Manage check-in and check-out procedures efficiently.
- Handle guest inquiries and provide information about hotel services and local attractions.
- Process payments and maintain accurate billing information.
- Coordinate with other departments to fulfill guest requests.
- Maintain a neat and organized front desk area.
Qualifications:
- Previous experience in a front office or customer service role.
- Strong communication and interpersonal skills.
- Proficient in hotel management software and Microsoft Office.
About Seven Seas Hotel LLC
Seven Seas Hotel Dubai is a luxury establishment located near Mamzar Beach, offering a range of high-end amenities and services to cater to both leisure and business travelers. The hotel boasts a rooftop swimming pool with stunning views, a fully equipped gym, and a sports club for fitness enthusiasts. For relaxation, guests can enjoy the Lovely spas, which offer a variety of rejuvenating treatments. The hotel also features an all-day dining restaurant, providing a diverse culinary experience. With its prime location and excellent facilities, Seven Seas Hotel Dubai is an ideal choice for a comfortable and memorable stay in the city.