Credit Controller

Overview

Role: Credit Controller – Sharjah Office

Reporting Line: Credit Manager

Requirements & Personal Attributes:

• 7+ years of experience in Accounts Receivables or Credit Control in a fast-paced environment, handling a large number of clients.
• High self-motivation, with a proven ability to take initiative and work independently.
• Advanced Excel skills and strong problem-solving abilities.
• Excellent communication, interpersonal skills, and command of English.
• Ability to work effectively under pressure and consistently meet deadlines.
• Strong attention to detail and accuracy.
• Solid understanding of financial concepts and IFRS.
• Persistent, proactive, and target driven.
• Flexible, with the ability to support after-hours work and commute to client premises if needed.

Primary Job Purpose:

The Credit Controller will manage receivables for assigned clients, departments, and offices. This role involves overseeing all aspects of credit management, including vendor registration, updating billing instructions, managing debt collection, reconciliations, reporting, and ensuring timely payments. The Credit Controller will collaborate closely with lawyers, secretaries, compliance, and the finance team to minimize outstanding receivables and mitigate credit risk while building and maintaining strong customer relationships.

Duties & Responsibilities:

(Subject to Change based on business needs)

• Monitor and assess clients’ current standing, ensuring credit limits and engagement letters are updated in the ERP system (Elite) in compliance with company policies.
• Proactively manage collections and follow up on overdue payments, escalating when necessary.
• Resolve client queries promptly and maintain strong relationships to facilitate smooth credit management.
• Support fee earners and secretaries in collecting fees from clients.
• Prepare and maintain accurate reports on accounts receivable, overdue debts, credit risk, and ad hoc requests.
• Negotiate payment plans and settlements with clients when necessary.
• Assist with cross-department projects and prepare audit letters.
• Draft vendor registration forms.
• Contribute to team efforts as needed.

Relationships:

• Fee Earners
• Secretaries
• Compliance
• Finance
• Clients