Overview
About the job
Job Summary
- Insurance support to business units for credit insurance coverage for Open credit customer in assigned areas across the Group.
- Effective coordination with Insurers/ BU’s
- Facilitate timely renewal of insurance policies at optimum terms.
- Timely and effective handling of overdue reporting, claim filing and settlement.
- Provide timely information and MIS
- Organization of awareness sessions.
Roles & Responsibilities
- Ensure 100% insurance cover on specified policies for eligible customers on timely basis through reputed insurers.
- Maintain data of various policies, claims, discounts, renewal information for current and previous years.
- Preparation of quote slips and renewal recommendation.
- Claim filing, document analysis and regular follow-up with BUs, insurers and surveyors to ensure timely claim settlement.
- Provide inputs and guidance to BU’s through regular visits, meetings for claims and help improving risk profile.
- Timely reconciliation/settlement of balances and filing of requisite declarations (stocks, profit, marine and fixed assets).
- Preparation of monthly MIS and helping in issuance of quarterly report to BUs on sums insured and status of claims.
- Coordination with insurers.
KPIs
- Insurance management: 100% insurance cover for all assets.
- Claim settlement within 30 days of eligibility
- Awareness sessions.
- Timely reconciliation, settlement of balances filing of overdue claims. timely updating claim position with insurers.
- Maintaining updated policy and other key records for 5 years.
- Insurance & claims guidance: providing inputs/guidance to BUs through regular interaction/visits.
- Checking of policies/endorsements.
- Monthly MIS.
Work experience requirement
- Bachelor’s degree in finance or any functional stream
- 3-7 years of experience in reputed Credit insurance company
Qualification
- Knowledge of Credit Insurance coverage, polices/ market.
- Knowledge of handling all types of claims.
- Strong interpersonal skills in dealing with Units/Insurers, Risk, Underwriting and claim teams.
- Data analytical skills.
Competencies
- Communicating effectively
- Self and Team Management
- Planning & Decision Making
- Customer Centricity
- Ownership & Result Orientation
- Claims Management
- Risk Management
- Regulatory Framework Impacting Insurance
- Regulatory Compliance (internal & external)
- Insurance Policy Clauses
About IFFCO Goup
Established in 1975, IFFCO is a multinational group headquartered in the United Arab Emirates with leading FMCG brands and a portfolio of industry solutions and services enriching the lives of millions of consumers and customers globally.
Having developed global leading FMCG brands such as London Dairy, Tiffany, Noor, Rahma, Al Baker, Hayat and Savannah, supported by 95 operations in 50 countries with 80 brands available over 100 markets, IFFCO Group continues to offer unmatched consumer value throughout the Middle East, Africa, Europe, Asia, and the Americas.