Store Manager | Al Futtaim
Company Name: Al Futtaim
Qualification: Masters and Bachelors
Location: Dubai, United Arab Emirates
Salary Range: 12,000 AED – 15,000 AED
Company Size: 50 – 100 Employees
Other Benefits: Medical Insurance | Bonus
Employment: Full Time
About Company
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
Job Description/Role
What You Will Do
People Development / HR
- Networks, supports recruiting, hiring, developing, and retaining high-quality management and associates to fill store profiles and succession planning.
- Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
- Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.
Customer Experience / Sales
- Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
- Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
- Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
- Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
- Creates and executes strategies to maximize store sales and control expenses
Operational Effectiveness
- Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.)
- Executes and complies with all company policies and store procedures
Required Skills To Be Successful
- Good command of business English (written and verbal)
- Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
- Strong level of numeracy & literacy
- Some heavy lifting
- Scheduled shifts may require standing for a minimum of eight hours
What Equips You For The Role
Minimum Qualification and Knowledge
Education : High school education, Diploma or equivalent preferred
Minimum Experience
Minimum two years of Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals preferably from the Fashion industry.
Behavioral Competencies
- Ability to work independently and with a team
- Able to adapt to a fast-changing environment
- Good analytical and communication skills
- Ability to multi-task