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Home » Room Service – Order Taker | Hilton

February 1, 2023 by shk

Room Service – Order Taker | Hilton

A well-known and well-reputed Company based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of  “Room Service”.

Company Name
Hilton
Qualification Middle | Inter
Experience 2 – 4 years of Relevant Experience Required
Monthly Salary 3,000 AED – 4,000 AED 
Employment Type Full  Time | Permanent
Company Size 50-100 Employees
Benefits Medical Insurance 
Location Dubai

 

 

 

 

 

 

 

About the job

As a Room Service – Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

What will I be doing?

As a Room Service – Order Taker, you will be responsible for performing the following tasks to the highest standards:

  • Handle team member and guest requests or Food orders by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
  • Responds to all emergency call which includes monitoring the alarm system
  • Dispatching and directing the proper orders to the location
  • Coordinate and control all work place traffic
  • Present a positive, professional, and courteous image, to ensure guest satisfaction
  • Maintain the brand’s high quality standards
  • Ability to remain calm and perform all essential functions during emergency situations
  • Maintain control of Room Service inventory, prepare the needed supplies for guest orders and handle guest complains

What are we looking for?

A Room Service – Order Taker serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Prior customer service/administrative support or Food & Beverage experience required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Grade School education

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Abu Dhabi Yas Island

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Room Service

DROP YOUR CV HERE

Apply Now: [email protected]

Filed Under: Hospitality and Restaurants

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