Telesales Manager | Tilal Properties

A well-known and well-reputed Company based in Sharjah, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of  “Telesales Manager“.

Company Name
Tilal Properties
Qualification Bachelors Degree | Masters Degree
Experience 3 – 6 years of Relevant Experience Required
Monthly Salary 18,000 AED – 20,000 AED Plus Commission
Employment Type Full  Time | Permanent
Company Size 50-100 Employees
Benefits Medical Insurance 
Location Sharjah

A real estate company is looking for a telesales manager – an Arabic speaker is a must !!!

Responsibilities include, but are not limited to:

We are looking for an experienced telesales manager to head up our growing telesales team. As a telesales manager, he will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

Also, should have strong networking and negotiation skills. Furthermore, he/she should have good leadership and decision-making skills. His ability to perform under pressure and manage stressful situations will be a plus.

Responsibilities

  1. Meeting with the management to discuss telesales strategies.
  2. Training telesales staff.
  3. Writing sales scripts and customer answer sheets.
  4. Implementing telesales strategies.
  5. Managing the telesales team and assisting junior staff.
  6. Monitoring the performance of the telesales team.
  7. Setting weekly and monthly tele sales targets.
  8. Maintaining customer relationships.
  9. Handling escalated customer complaints.
  10. Compiling and presenting tele sales reports.

Requirements

  1. Bachelor’s degree in Business Administration or a similar role in the Sales department.
  2. Fluent in Arabic (Must) and English.
  3. Previous experience working as a telesales manager.
  4. Knowledge of the Sharjah Real Estate Market is an advantage
  5. Strong managerial and sales skills.
  6. Excellent communication, presentation, and negotiation skills.
  7. Ability to write and present reports.
  8. Strong organizational skills.
  9. Strong leadership skills
  10. Ability to offer excellent customer service.

Sales & Marketing