Operations Manager | Ajex

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of  “Operations Manager”.

Company Name
Ajex
Qualification Bachelors Degree | Masters Degree 
Experience 5 – 6 years of Relevant Experience Required
Monthly Salary 15,000 AED – 18,000 AED
Employment Type Full  Time | Permanent
Company Size 50 – 100 Employees
Benefits Medical Insurance 
Location Dubai

 

 

 

 

 

 

 

 

Job Summary

To manage the last mile operations of AJEX UAE. The ideal candidate should be motivated, organized and creative to support the operational setup of the last mile operations of the company

Job Duties and Responsibilities

  • Act as an effective people leader, build strong relationships and teams, commit to the growth of individuals and lead by example
  • Manage the performance of the team by setting objectives, carrying out performance analysis and identifying training needs
  • Support recruitment, training and rolling out of new initiatives
  • Maintain the highest levels of safety on operations sites
  • Establish operational goals and drive teams to deliver according to cost and service KPIs
  • Interact with business units’ leaders to implement improvement initiatives, address any performance challenges, and ensure alignment in operations and accountabilities
  • Drive analytics to monitor performance and identify opportunities to lower costs while maximizing service
  • Issue frequent performance reports for internal and external customers
  • Design, implement and monitor the station operational processes ensuring all policies and procedures are maintained and documented (SOPs)
  • Initiate processes to capture & investigate customer complaints to ensure appropriate corrective actions are taken

Job Qualifications and Skills Required

  • Bachelor’s degree or equivalent experience and qualification
  • 3+ years of direct experience in managing last mile operations in UAE
  • Time management skills
  • Organizational and planning skills
  • Written and oral communication skills
  • Strong problem-solving skills

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