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Home » IT Support Engineer | ITP Media Group

June 8, 2022 by shk Leave a Comment

IT Support Engineer | ITP Media Group

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “IT Support Engineer “.

Company Name
ITP Media Group
Qualification Bachelors Degree | Masters Degree
Experience 5 – 6  years of Relevant Experience Required
Monthly Salary 7,500 AED – 8,500 AED 
Employment Type Full  Time | Permanent
Company Size 50-100 Employees
Benefits Medical Insurance 
Location Dubai

ITP Media Group is one of the largest media companies in the Middle East, with a portfolio of more than 100 brands. We deliver quality, real-time content to our audiences, viewers, delegates and guests through digital, print, events, awards, video content, social media platforms and social media influencers. These brands include a range of major names from Time Out and Harper’s Bazaar to Arabian Business and Construction Week.

We are currently recruiting for an IT Support Engineer to join our team at our offices in Dubai Media City.

Requirements Duties And Responsibilities Include

  • Interacting with clients to resolve basic and complex help desk issues, in a timely manner and based on business priorities
  • Providing technical support on-site or via remote-access tool.
  • Responding to enquiries from staff, administrators and service providers, to provide technical assistance and support
  • Troubleshooting and resolving computer and telephone related issues, as and when reported
  • Complete configuration, installation and support of equipment in a Microsoft Windows environment (servers, printers, computer workstations, etc.)
  • The implementation of IT operations, computer hardware, operating systems, communications, software applications, data processing and regular maintenance
  • Setting up user accounts, permissions and passwords
  • Managing email, anti-spam and virus protection

Job Requirements

  • A minimum of 5 years relevant experience in a System and Network admin role and experience of assisting the management of an IT help desk
  • Strong skills in Active Directory, Exchange server, and office 365
  • Good knowledge of MS Server Products, networking ( WAN, VPN, Switching, Wireless, Firewall)
  • Monitor and Manage the backups, Antivirus
  • Ability to set up, configure, troubleshoot, and support Windows and Mac clients, and active directory
  • Analytical thinking combined with the ability to interact confidently with users to establish what the problem is and explain the solution
  • Knowledge of virtualization Systems VMware is added advantage
  • Must be confident and a team player
  • Good communication and presentation skills are a must

Benefits of Being an ITP employee is an opportunity to be part of the largest content creation house in the region and provides the luxury of working with global brands and experienced industry leaders. To ensure we invest in the development of our team, employees are given access to a variety of learning resources and exciting career development opportunities.

We believe in recognizing the passionate efforts of our team members. Our employees are rewarded by competitive tax-free remuneration, medical insurance and a generous leave entitlement scheme. ITP employees also enjoy a variety of staff offers at many local restaurants, salons, hotels and service providers.

Apply Now:[email protected]

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Filed Under: Information Technology (IT) Tagged With: engineering jobs, Information technology careers in Dubai, IT careers in Dubai, IT Support Engineer jobs in Dubai June 2022, ITP Media Group jobs in Dubai June 2022, jobs in dubai, Software engineer careers, UAE Jobs

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