A well-known and well-reputed Company based in Abu Dhabi, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Aftersales Business Development Manager”.
Company Name |
Al Masaood |
Qualification | Degree | Diploma |
Experience | 3 – 5 years of Relevant Experience Required |
Monthly Salary | 18,000 AED – 20,000 AED |
Employment Type | Full Time | Permanent |
Company Size | 50-100 Employees |
Benefits | Medical Insurance |
Location | Abu Dhabi |
Roles & Responsibilities:
• Develop Business Plans including product market positioning, growth potential, and sales/profitability targets for any new opportunity in line with set objectives by achieving sales, inventory turnover, and profitability targets.
• Develop and recommend marketing and advertising strategies to create market demand.
• Research competitor products, and prices and provide market studies on potential business opportunities for the product line based on the full understanding of current car parc and its evolution.
• Visit the market and meet customers to arrive at market conditions.
• Build and maintain senior-level client relationships and strong internal and external networks.
• Supervise development projects’ according to professional project management techniques.
• Increase business for Aftersales (Service & Parts) by identifying opportunities, analyzing customer databases, and other means of generating business interest.
• To identify loss opportunities in the Retail/Fleet segment and work with the operations team to increase penetration.
• To develop new accounts and monitor the performance of existing accounts and identify new opportunities and solutions to enhance retention.
• To look into operational process mapping to provide customer satisfaction and time efficiency to customers
• Set up meetings between client’s decision-makers and company’s practice leaders/ principals
• Responsible for negotiating business matters with clients, preparation of proposals, and submission of quotations.
• Closely work with Aftersales Marketing Team to plan for Parts & Service marketing activities to increase inter-functional teamwork with Aftersales Marketing team and all other (Service & Parts) Senior Management and staff.
• Undertake additional responsibility as per the operational requirement.
• To liaise with the principal’s business development activities to ensure a sustainable relationship.
• To create an accountability matrix by business plan review through a balanced scorecard methodology for Aftersales.
• Understand and implement the company QHSE and OSH policy. Allocate responsibility for the QHSE management system and delegate authority.
• Lead in QHSE Risk Management activities within their department, ensuring that the methods and systems of work are safe and appropriate for the betterment of the operation. Also, the necessary procedures, rules, and regulations designed to achieve this are formulated, published, and applied.
• Ensure that all new and existing employees in the company are provided with a copy of the policy statement, receive such induction training as may be laid down in procedures, and are issued with personal protective equipment as required and their personal responsibilities as set out in AMA QHSE Manual.
Self-Management Responsibilities
• Defines performance goals at the start of the year in discussion with the Aftersales Senior Management and HoDs to ensure that the goals are achieved during the course of the year.
• Identifies the training and development requirements for self and agrees on them with the Aftersales Senior Management and HoDs, to ensure that the required training is arranged and attended.
• Strives to achieve the highest levels of proficiency in all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques, and current issues through continued education and professional growth.