UAE Advise

Job Requisition ID: 126401

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About The Role

• To ensure that Food Display Standards in each store meet the M&S UK requirements.
• To ensure that every food promotion and food event (Easter, Christmas etc.) is executed with authority
• Ensure BOH standards are as per M&S UK requirements.
• To assess, review and create SOP’s as required.
• Drive Store Associate Training and upskilling programmes as required.
• Manage the tasting schedule within every store.
• Drive appropriate newness on the Café Menu.
• Manage non-stock ordering.
• Manage costs in line with the business needs.

Key Accountabilities

Sales KPI’s and profit

• Achieve Food Business Sales, Markdown & Waste KPI’s
• Ensure store financial targets are met
• Identify new opportunities and initiatives to increase sales

Food Display Standards

• Implement consistent standards of operation in line with company
• needs and expectations
• Management of seasonal food displays with V&M team

Food In-Store Promotions and Food Events

• Agree monthly plan with B&M Team
• Work with VM Team to order appropriate POS and props
• Create monthly In-Store Display Pack
• Recommend promotions as required

Food Operational SOP’s

• Trading Safely & Legally (TSL)
• BOH and Freezers Fridges
• Cyclical Counts to correct Stock Files
• FIFO/LIFO
• Store initiated markdown policy

Food Waste Management and markdown

• Weekly store analysis
• Review and recommend actions post every store visit

Food Knowledge

• Work with HR on requirements
• Conduct Seasonal and Event Workshops to upskill Store Teams

Café Menu

• Work alongside B&M Team and UK Product Development Team to drive existing and seasonal menu
• Manage the sourcing of approved specifications and ingredients in line with UK policies
• Manage the accuracy of the weekly consumption reports for accurate forecasting by the B&M teams

New Store Openings and Not for Sale Items

• Act as a liaison between all business units (B&M, store development, VM, Marketing)
• Order all Crockery and café consumables for each store opening
• Ensure appropriate stock on hand to service BAU Stores

About You

Minimum Qualifications and Knowledge

• A proven track record in strategic thinking and retail operations
• Able to analyse complex data and make accurate and timely decisions
• An understanding of the key financial and commercial levers in retail management
• At least 5 years’ experience of leading a retail function in a sizeable retailer
• Extensive technical knowledge and related certifications for Food Hygiene
• Excellent interpersonal and leadership skills
• Outgoing, positive, willing to take challenges and work under pressure
• A results-driven personality who values teamwork as an integral part of getting great results

Behavioral Competencies

• Connects with our Customer and each other by being positive, determined, respectful and taking ownership and responsibility to actively resolve issues and sell product
• Ability to lead people in a multi-ethnic and multi-cultural environment
• Excellent communication and customer service skills
• Decision making, planning and stake holder management skills