UAE Advise

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Role Purpose:

To support business by maximising approvals of auto finance deals (brokerage) and In-house lending & lease deals by following stipulated processes and guidelines.

To coordinate and ensure that accurate operational procedures are being maintained in the administration of:

• Pre-screening and account / entity creation
• Bank placements
• Bank follow-ups and updates
• LOI/LPO validation
• Contract issuance

Description of the tasks :

• Focal point of contact for all business parties involved in the Auto finance/Lease transaction. i.e. between panel Banks/Hertz and dealership
• Data validation alongside documentation check at the onset of deal submission by the Business team
• Basic credit parameters check before submitting the deal to the Bank/Hertz
• Follow up with Bankers and AFF credit team for feedbacks on each deal
• Communicate feedbacks accurately to the Showroom managers for their subsequent action
• Track and Record Showroom manager errors
• Ensure all products and sales processes are following UAE regulators and AFF guidelines
• Recording data in systems and other data sheets as required by business and Management
• Knowing basic outline of credit policies of all partner banks & AFF
• Challenging the Bankers for declines and any additional documentation requested over and above the basic
• Validating the LOI and LPOs received from the Banks
• Feedback on process gaps, bank policies and showroom requirements to be communicated on regular basis to Operations Manager
• Tracking and recording Lease deal details in the Lease Tracker
• Following up and recording data until the vehicle is delivered
• Assist the Head Office Authorities with any Project requirements
• Evolving together with the growing and changing organisation

PERSON SPECIFIC:

Education :

University graduate

Skills & Experience Essential :

• At least 1-year experience in a retail/consumer banking environment either in outdoor sales, or in back-office sales/ops coordination functions, or retail credit functions.
• Understanding of Auto Sales Processes (dealer level).
• General understanding of Auto industry.
• Outstanding interpersonal, facilitation and presentation skills.
• Languages Fluent English. Arabic would be advantage.
• Ability to maintain a good Tracking system on applications for better management of business.
• Effective in setting priorities and scheduling activities.

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