Credit Control Manager | Al Futtaim
A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Credit Control Manager”.
| Company Name |
Al Futtaim |
| Qualification | Masters Degree and Bachelors Degree |
| Experience | 5 – 7 years of Relevant Experience Required |
| Monthly Salary | 18,000 AED – 25,000 AED |
| Employment Type | Full Time | Permanent |
| Company Size | 50-100 Employees |
| Benefits | Medical Insurance |
| Location | Dubai |
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Job Requisition ID: 118841
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives . Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
JOB PROFILE
Job Title: Credit Control Manager
Reports to:GM – Finance
Department:Al Futtaim Group Real Estate
Location:Dubai Festival City
Job Purpose
To pursue and pro-actively manage outstanding debtors for Malls and Mixed-Use portfolios, achieving the departmental objectives of collecting outstanding monies, reducing overall debtor days and minimising the risk of bad debt.
Description
KEY ACCOUNTABILITIES
- Design and maintain the Credit Control Policy base on customers’ performance (risk level/ receivables revenue/payment status) to ensure development of a healthy collections trend.
- Monitor violations of Credit Policy; provide analysis, conclusion and recommendations. Present findings to senior management and suggest actions/penalties to be taken where appropriate.
- Identify, organize & implement credit practices, processes and procedures in order to enhance the effectiveness of credit control activities, particularly in relation to reporting automation and process improvements
- Managing litigation letters and escalating matters to senior management in a timely manner
- Design monthly collection objective/strategies and closely follow up on AR aging report and negotiate settlement where required.
- Develop reports and financial analysis as required for external and internal purposes
- Develop and maintain effective working relationships with key stakeholders across various areas of the business to ensure consistency and best practice is built into the team to deliver the business objectives.
- Managing and train a team of collection specialist staff by proactively analysing performance levels, and implementing and being accountable for appropriate development, improvement and change solutions as required.
Job Context
- Credit Control Policy
- Group Bad Debt Provision Policy
- Debtors Legal Debt Policy
Qualifications, Experience, & Skills
Minimum Qualifications and Knowledge:
- Qualified Credit Manager (5 to 7 years’ on the job experience ) with proven experience in managing the credit control, receivables ledger and collection function as well as driving it forward strategically in a commercial organization
- Knowledge of UAE law as related to credit management
- Advanced knowledge of ERP Financial Software is necessary; Yardi and SAP expertise will be preferred
Minimum Experience
- Relevant years’ experience in a high volume commercial and collections environment.
- Proven track record of debt collection
- Previous credit risk management experience would be beneficial
Job-Specific Skills
- Previous credit risk management experience would be beneficial
- Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects);
- Extensive knowledge of Financial package SAP and/or other ERP
- Effective negotiation skills
- Team Management skill
- Ability to communicate firmly and clearly with customers
- Ability to develop strong relationships
- Ability to work under pressure
- Ability to balance in commercial and control perspective
- Must be assertive; able to deal with stakeholders at all levels
Behavioural Competencies
- Excellent communication (fluent English) and interpersonal skills are essential
- Ability to drive continuous improvement adopting best practice
- Strong analytical and problem solving skills
- Encourage subordinates
- Training & Coaching
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.