Service Reception Manager – Emirates Motor Company (Mercedes Benz Cars)
A well-known and well-reputed Company based in Abu Dhabi, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Service Reception Manager”.
| Company Name | Emirates Motor Company (Mercedes Benz Cars) |
| Qualification | Masters Degree | Bachelors DegreeĀ |
| Experience | 8 – 10 years of Relevant Experience Required |
| Monthly Salary | 12,000 AED ā 15,000 AEDĀ |
| Employment Type | Full Time | Permanent |
| Company Size | 50-100 Employees |
| Benefits | Medical InsuranceĀ |
| Location | Abu Dhabi |
Job Purpose:
Oversee and monitor the entire Service Reception operations to receive, follow up, and deliver customer vehicles to ensure the after-sales service is carried out to set Mercedes Benz and Company policies & procedures.
Mediate between the customer, Principal, and the corporate offices for all service issues.
Monitor the Principalsā website for customer issues directed to the principal meeting customers and resolving their issues.
Experience:
8 ā 10 years of minimum experience in customer care within an automotive workshop environment – out of which 4 years should be on a managerial level.
Qualification:
Bachelorās degree in Automobile, Mechanical Engineering.