Operations Manager | Globe Express Services

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Operations Manager”.

Company Name
Globe Express Services
Qualification Bachelors Degree | Masters Degree
Experience 5 – 6 years of Relevant Experience Required
Monthly Salary 18,000 AED – 25,000 AED
Employment Type Full  Time | Permanent
Company Size 50-100 Employees
Benefits Medical Insurance 
Location Dubai

Join our GES Team!

We are looking to hire a proactive Freight Operations Manager to join our UAE team based in Dubai.

Successful candidates must be able to lead the operations team creating a friendly and cooperative team spirit that translates into the high level service our customers expect. They shall posses relevant industry knowledge, what will enable them to act as a reference.

Main Responsibilities

  • Oversee the best freight forwarding process of goods through air/sea/land
  • Prioritize projects and requests while managing stakeholder expectations
  • Develop and maintain strong and efficient flow of communication with customers, vendors and team members to ensure customer commitments are met
  • Oversee revenue, profit and cost controls and improvement of safety, quality and delivery
  • Participate in acquiring new business deals (key accounts), by providing the required information to build the right proposal
  • Identify key Agents and provide feedback to Network manager about their rates and service level
  • Cooperate with GES operations in other units
  • Set up business plan for the operation’s team; create and monitor KPIs against targets
  • Ensure proper staffing, utilization and management of the team
  • Train and mentor staff for action and conformance of norms and practices
  • Manage the effectiveness and efficiency of the delivery service provided to our customer
  • Prepare and present productivity, performance and analysis with recommendations
  • Ensure optimal utilization of the operational systems
  • Propose and implement activities that increase workflow and efficiency and reduce waste in time and resources

Required Qualifications

  • Clear Knowledge of the Shipping Industry
  • Knowledge of Dubai Customs rules and regulations
  • Knowledge of DG shipping concepts
  • In depth and previous experience in freight forwarding in a similar role with process development in fast-paced environment
  • Experience in Air and Sea shipment
  • Experience handling project logistics is a plus
  • Excellent communication skills: ability to present organized and thorough data and business acumens for intended audience
  • Demonstrated ability to build strong working relationships with clients and key stakeholders and the ability to work under pressure in a cross functional organization
  • Strong problem-solving techniques and skills
  • Understanding of main profitability concepts
  • Fluency in English (additional Languages are a plus)

Behavioral Skills

  • Fierce negotiator
  • Resourceful
  • Completer – Finisher
  • Great communicator
  • Accurate & Timely
  • Great attention to details
  • Natural Leader with supervisory and team management skills

Location

Dubai, United Arab Emirates

Seniority Level

Senior Level

Employment Time

Full Time

Other Jobs