A well-known and well-reputed Company based in Abu Dhabi, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Operations Manager”.
Company Name |
Abu Dhabi National Hotels Compass ME LLC, Abu Dhabi |
Qualification | Bachelors Degree | Masters Degree |
Experience | 4 – 6 years of Relevant Experience Required |
Monthly Salary | 10,000 AED – 13,000 AED |
Employment Type | Full Time | Permanent |
Company Size | 50-100 Employees |
Benefits | Medical Insurance |
Location | Abu Dhabi |
Salary – 10000 to 13000 AED
Additional Notes – Must have 4+ Years of Contract Catering experience in Healthcare Sector.
Position :
Operation Manager
BUSINESS LINE
Healthcare
REPORTING TO
Regional General Manager / Area General Manager
RESPONSIBLE FOR
Contract Management / Retention and Health & Safety
Unit Managers & Supervisors
DUTIES & RESPONSIBILITIES
· Direct involvement in all aspects of Health & Safety to ensure tasks is performed accordingly to ADNH Compass policies and procedures.
· Promote and lead HSEQ within your area of responsibility and across company.
· Manage Contract P&Ls to achieve agreed targets (Budget & Forecasts)
· Act as a single point of contact for the Clients requirements.
· Develop strong relationships with all key personnel at various levels in the Client organisation.
· Build and cultivate positive client relationships.
· Management of contract resource to achieve Service Level Agreements to Key Performance Indicators were required at optimum cost and as per company annual budget targets.
· Quarterly review of SLA’s and KPI’s for continued relevance were required.
· Achieve Client satisfaction to Client expectations.
· Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services.
· Develop and implement a strategic programme for pursuing key initiatives and innovation leading to demonstrable continuous improvement.
· Management of training and backfill process for all staff.
· Manage and assist with the personal development of all direct reports.
· Coordinate and manage succession plans and appraisals for all direct reports.
· Prepare Monthly Report and obtain Client sign-off where applicable.
· Review performance to Plan every month and review aggregate performance with Client at quarterly intervals.
KEY PERFORMANCE
MEASURES
· Achievement Financial & HSE Budgets & Targets.
· Achievement of Contracted Service Levels and Performance Indicators, associated with account service agreements were required.
· Achievement of contracted Customer Satisfaction expectations
· Management of resource to ensure no disruption to Client business.
· Achievement of savings initiatives and financial goals as agreed with Operations Director.