Sales Assistant Jobs in Dubai – Al Futtaim

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Sales Assistant”.

Job Duties and Responsibilities:

Role Purpose

To deliver excellent customer service
Identifying customer needs, offering advice and demonstrating suitable products, building relationships with key customers, and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Description Of The Accountability

 Welcome and greet every customer in a warm and FRIENDLY manner and demonstrate excellent customer service all time
 Identify customer needs through asking open question; recommend and demonstrate appropriate product, recommend link products at every sales opportunity, close the sale
 Inform the customer about the store, its services (hands-free, delivery, exchange & refund, apps, gift/wrapping,
 Inform the customer about the products and the brands inside the store
 Inform the customer about previous and new events
 Able to make simple alteration or call the tailor when needed
 Have a good knowledge of his brand (designer, nationality, story, his product, fabrics, laundry,
 Receive cash or payment in any authorized modes from customers, issue receipt/bills against their by paper or e bill
 Handle customer complaints professionally and efficiently, in line with the company after-sales policy, escalating to management if necessary
 Demonstrate and maintain products knowledge, fashion trends, in-store promotions at all times
 Maintain personal grooming standards as advised by the store manager
 Maintain clean and organized display, fitting rooms, and stocks areas
 Check stock level daily and inform of depleting stocks to his manager in order to replenish and maintain optimum stock level on the floor
 Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc
 Update customers’ details for the database accurately entering their details on the POS system
 Minimize exposure to stock loss through vigilance and sales floor, fitting rooms

Education

• Minimum Experience and Knowledge: High school qualification
• 1 or 2 years of experiences are required in retail sales or customer services

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.