UAE Advise

  • Home
  • Places to Visit in UAE
    • Places to Visit in Dubai
    • Places to Visit in Abu Dhabi
    • Places to Visit in Sharjah
    • Places to Visit in Ajman
    • Places to Visit in Ras Al Khaimah
    • Places to Visit in Fujairah
    • Places to Visit in Umm Al Quwain
  • Jobs in UAE
    • Accounting & Finance
    • HR & Recruitment
    • Information Technology (IT)
    • Sales & Marketing
    • Medical & Health Care
    • Engineering
    • Other Jobs
  • Coronavirus UAE Updates
  • News
    • UAE
    • Europe
    • USA
    • Asia
    • UK
  • UAE Events
  • Dubai Metro
Home » Customer Service Representative

February 23, 2021 by shk

Customer Service Representative

A well-known and well-reputed Company based in Dubai, United Arab Emirates is looking for an experienced, skilled, competent, mature, qualified, creative, and intelligent candidate with significant knowledge and relevant working experience for the position of “Customer Service Representative”.

Company Name U Drive
Qualification Masters Degree | Bachelors Degree 
Experience 2 – 4 years of Relevant Experience Required
Monthly Salary 3,000 AED – 3,500 AED 
Employment Type Full Time | Permanent
Company Size 50-100 Employees
Benefits Medical Insurance | Performance-Based Bounces
Location Dubai
Apply Now : [email protected]

Job Duties and Responsibilities: 

  • The candidate must be fluent in English.
  • Immediately available to join the job.
  • Receiving / Taking calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service.
  • Responding efficiently and accurately to customers, providing possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information, and pacifying angry clients, as needed.
  • Take ownership of customers’ issues and follow problems through to resolution.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Adhering to all company policies and procedures.
  • Follow escalation hierarchy.
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Follow up customer calls when necessary.
  • The candidate must have good coordination skills to join our team.

Related Posts:

  • Customer Service Representative
  • Customer Service Representative
  • Customer Service Representative
  • Customer Service Representative
  • Customer Service Representative Job in Dubai
  • Customer Service and Management Representative

Filed Under: Other Jobs Tagged With: BBA Jobs in Dubai, BSC Jobs in Dubai, Customer Service Representative Jobs in Dubai, Front Desk Manager Jobs in Dubai, MBA Jobs in Dubai, Office Assistant Jobs in Dubai, Office Manager Jobs in Dubai, Operations Manager Jobs in Dubai, receptionist jobs in dubai

  • About Us
  • Contact Us
  • Privacy Policy

Copyright © 2022 - UAE ADVISE - All Rights Reserved